O3. Design and Development of Curriculum Programme

Parent: Competency and learning development for Job Brokers in the EU

September 2015

Based on the agreed Occupational Profile and Competency Standards, a common Curriculum Programme will now be designed, developed and tested. It will incorporate a series of practical sessions along with supporting Resource Pack/Tool Kit. It will be designed to recruit, train and support successful JBs, across the participating partner countries. In this phase partners will:

  1. Agree the content of the training programme (5 modules anticipated).
  2. Design and develop the training programme.
  3. Produce the training materials.
  4. Adjust and adapt the delivery methodology, which is going to be combination of face-2-face delivery and distance learning support
  5. Translate key parts of the training materials

The overall phase includes the following 3 key activities:

1) Design & Development of the Job Broker Curriculum Programme: Although the content of the programme will be dependent on the results of the individual research and the resulting Competency Standards, it is envisaged that the Curriculum Programme is likely to include:

  • A General Module that will look at the current EU labour market context and how the JB role needs to be adapted. It also explore the benefits of using existing EU resources for job brokers, such as "Eures" website for Job Mobility across the EU and "Skills Panorama"
  • Working Effectively with Employers: How to become an effective JB. This module might include marketing job-seekers to employers, using employer feedback to improve service, advising employers on recruitment and 'in work support' for new recruits, how to establish and maintain good relationships with employers & achieve employer satisfaction and public funding incentives for employers.
  • Working with Job-seekers: This module might cover, how to conduct Initial Assessments and Development Action Plans, how to prepare job-seekers for work, matching job-seekers and vacancies, how to keep job-seekers motivated, using ICT tools to do the initial matching,  and how to support successful job seekers to ensure sustainable employment outcomes.
  • Effective Project Management: Examples might include; how to market and promote the service to employers and job-seekers, dealing with conflict, effective networking with services, stakeholders (internal and outside agencies) and the importance of information management.
  • Optional Module based on national priorities:  for instance, equal opportunities & diversity, negotiation skills, interviewing skills, development of Job Descriptions and Person Specifications and Health & Safety and labour & social legislation and overall legal issues.

2) Development of Training Materials: Production of a range of flexible, yet comprehensive training materials, including lesson plans, list of modules, learning activities, supporting resources, exercises.  The materials will initially be tested with JBs via two Train the Trainers sessions following the transnational meetings in Berlin and Larissa. The JBs will then test/review the materials via the Working Groups (targeted at existing JBs/Job/Career Counsellors). We are confident of producing high-quality learning materials as within the partnership there is a rich mix of experience and expertise to deliver added-value within this aspect of the project.  The aim is to produce a Curriculum that is highly participative and not static learning, with JBs identifying and defining their own aims and areas for development and addressing these through a range of active, participative and flexible learning activities. It will consist of general learning objectives and include discussion topics designed to promote Peer-to-Peer exchanges through shared learning experiences. It is also anticipated that the learning materials will be progressive and encourage existing JBs to continue to develop their skills by sharing best practise ideas with other professionals within the partnership. The Curriculum will also include an Initial Needs Assessment to be completed by all participants to help to identify the most appropriate methods and levels of learning activity and ensure that the teaching is 'learner centred' and adapts to meet the individual needs of the participating JBs. All the learning materials will be accessible to the JB via the Moodle eLearning platform.

3) Revision and Review of Training Content and Delivery Methodology: Following on from the production of the Train the Trainer Curriculum Programme and draft training materials, fine tuning and adjustments will be made to incorporate feedback from partners who will be expected to undertake a 'mini-pilot' via the Working Groups.  The results of this mini-pilot will be fed back to the lead partner, Dimitra, who will then incorporate feedback into any alterations that are made to the final product.

DIMITRA is responsible for putting together the training programme & content. All partners will be expected to provide feedback and review the programme as it is developed.

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