Projects : Life Long Learning : LLP Development of Innovation

Project
EUPA- Validation of Formal, Non-Formal and Informal Learning: The case study of Personal Assistants

Type: LLP-ERASMUS
Category: LLP Development of Innovation

Period:
1 Oct 2009 - 31 Jul 2012

ARE YOU AN EXECUTIVE SECRETARY OR A PERSONAL ASSISTANT? Find out about EUPA



Based on the EU policies related to the recognition of qualifications, EUPA's main objective is to develop a model for the recognition & validation of the qualifications of a sector based on learning outcomes. The sector of Personal Assistants (PAs) has been selected (as a case study) for the following reasons: 1. PAs often do not have academic qualifications which makes the validation of other skills and competences a necessity. 2. Most of the inactive women when entering the labour market request a position as a secretary or a PA & in many cases they have no formal qualifications. Evaluation of their non formal & informal learning will ease their access to the employment market. 3. PAs are of vital importance in every EU company. Their role has been upgraded during the last decade. The main objectives are:

1. To develop a qualifications framework for PAs based on learning outcomes (LOs).

2. To identify LOs that may be easier to be developed through non formal & informal learning and to use this information to design methodological tools to be used during formal training for these outcomes.

3. To develop, with the aid of an Assessment Tool, a European certification for secretaries and PAs. The Assessment Tool will be two dimensional & will use different methodological tools for the assessment of different learning outcomes. Therefore, when customized, it can be used across sectors.

4. To develop a modular curriculum & training material that will enable PAs to certify and to assign credits to the modules of this curriculum.

Main deliverables will be in Greek, English, Swedish, Slovak. The objectives will be achieved through an innovative methodology where assessment is performed before & after the training in different target sectors. EUPA will raise awareness on the issue of qualifications recognition for low activity countries (GR,CY,SK) while it will develop assessment & methodological tools, materials etc to support the recognition of qualifications.



Objective of this web is to act as a resource center for Personal assistants and executive secretaries. Visit the news and event pages to get information on interesting events and news regarding not only EUPA but the sector of personal assistants in general.



Related News
10/09/2012 - Our partner and friend John Konrad is no longer with us
30/07/2012 - Eupa Qualification framework promoted to the Human Resource Development Authority of Cyprus by CCCI
30/07/2012 - Press Release on EUPA project finalization (SK)
29/07/2012 - Press Release on EUPA Final Conference (SK)
27/07/2012 - EUPA Newsletter Special Edition for employers disseminated to all the EU Chambers
27/07/2012 - Eupa Newsletter Special Edition for employers disseminated to all the members of the chamber
27/07/2012 - Newsletter "Special Edition for Employer" has been disseminated by Cyprus Chamber of Commerce and Industry to its members.
20/07/2012 - Press Release: EUPA findings is now available for download (SK)
16/07/2012 - EUPA Newsletter Special Edition for Personal Assistants (EN)
15/07/2012 - EUPA Fifth Newsletter
25/06/2012 - Project findings, results and conclusions is now available for downloading at EUPA web site (EN)
22/06/2012 - Publication for EUPA in one local press in Greece (Trikala City) (GR)
20/06/2012 - Press release in Phileleftheros newspaper on the three levels of learning and information about the conference on 10th July (GR)
18/06/2012 - EUPA Newsletter Special Edition for employers (EN)
15/06/2012 - EUPA Newsletter Special Edition for EU Chambers (EN)
14/06/2012 - Kathimerini Newspaper Press release for EUPA (GR)
14/06/2012 - Press release on Eupa findings in Kathimerini Newspaper (GR)
13/06/2012 - EUPA Press release: Findings and conclusions: Formal (classroom learning) is not always enough: Non formal and Informal learning are also important (EN)
23/05/2012 - Presentation of EUPA at the graduates of Office Administration of the University of Nicosia and dissemination of the qualification framework (EN)
23/05/2012 - Presentation of EUPA at the University of Cyprus.
28/04/2012 - Stand with EUPA materials (qualification framework) was placed during EUMA Training day in Athens
26/04/2012 - Press release of EUPA on the CCCI presentation in Kathimerini newspaper (GR)
25/04/2012 - Presentation of the qualification framework at the Cyprus Chamber of Commerce and Industry (EN)
25/04/2012 - Presentation to policy makers and opinion leaders organised by CCCI at the chamber
09/04/2012 - Short description of EUPA about the second assesment on Dimitra website and Facebook (GR)
15/03/2012 - Eupa Second Assessments began in Cyprus (EN)
06/02/2012 - EUPA Qualification framework is now final (levels 2,3,4 and 5) (EN)
01/02/2012 - EUPA: Press Release at Kathimerini Newspaper (GR)
01/02/2012 - Press Release for EUPA trainings at Kathimerini Newspaper (GR)
01/12/2011 - EUPA Fourth Newsletter (EN)
27/10/2011 - Press release (kathimerini newspaper) from the 8th conference for Personal Assistants and Executives secretaries (GR)
19/10/2011 - EUPA Press Release for EUMA Conference in Zurich in Phileleftheros Newspaper (GR)
18/10/2011 - The 8th conference for Personal Assistants and Executives secretaries was in the news today (Kathimerini newspaper)
12/10/2011 - EUPA: Zurich Annual Conference 2011
12/10/2011 - EUPA: Zurich Press Release at Phileleftheros Newspaper
08/10/2011 - Presentation of EUPA at the Annual General Meeting of EUMA
28/09/2011 - Press release of EUPA in Phileleftheros Newspaper
05/09/2011 - Press release of EUPA in Phileleftheros Newspaper
05/09/2011 - Publication of EUPA in the local press and magazines in Greece
30/08/2011 - EUPA Qualification framework Level 2 has been finalised
20/04/2011 - The third steering committee meeting and the trainers workshop took place in Bradislava
19/04/2011 - EUPA presented at the National conference organised by Swedish PES by FU Uppsala
02/03/2011 - EUPA goes on facebook. Visit us and like us
01/02/2011 - Assessments in Cyprus, Greece and Slovakia begun
31/01/2011 - Press Release of EUPA in Kosmos Newspaper
28/01/2011 - Press Release of EUPA in trikala news.gr online newspaper
28/01/2011 - Press Release of EUPA on trikki.gr online newspaper
27/01/2011 - Press Release of EUPA on Trikala online Newspaper
26/01/2011 - Information on Eupa to Non Governmental Organizations supporting immigrants by DIMITRA
26/01/2011 - Press Release of EUPA at Palo News.gr
24/01/2011 - View pictures from our second steering committee meeting in Larissa 17/01/2011
24/01/2011 - View the pictures from the assessors training
19/01/2011 - Presentation from John Konrad during the 2nd steering committee meeting of EUPA
17/01/2011 - Publication of EUPA in Larissa news.gr
16/01/2011 - Upload a small description about the second participants meeting to Dimitra and facebook site
15/01/2011 - EUPA upload of a small description about the second participants meeting to Dimitra site
14/01/2011 - Informational meetings by DIMITRA (targeting unemployed women)
14/01/2011 - Press Release for EUPA on Larissanews.gr online newspaper
14/01/2011 - Press Release in Eleftheria Newspaper
14/01/2011 - Press Release of EUPA at Kirikas Newspaper
14/01/2011 - Qualification Framework and assessment tool completed
13/01/2011 - EUPA was presented to the Chamber of Commerce in Uppsala
13/01/2011 - Press Release for EUPA on trikki.gr online newspaper
13/01/2011 - Press Release of EUPA on trikala news.gr online newspaper
11/01/2011 - Contact with career services office of University Macedonia in order to find candidates for group C
02/01/2011 - EUPA was publicized in the local press, magazines and websites in Greece
31/12/2010 - EUPA Third Newsletter
20/12/2010 - Presentation of EUPA to the website of EUMA (EN)
27/10/2010 - Eupa was presented on the 7th annual conference for personal assistants and executive secretaries by MMC
30/09/2010 - EUPA Second Newsletter
21/07/2010 - Dissemination Meeting in London with Council for Administration (CfA) was organised by Konrad Associates
30/06/2010 - EUPA First Newsletter
06/05/2010 - EUPA Website has been completed
01/04/2010 - Eupa was today presented to the national chairman of EUMA Greece by Dimitra
04/03/2010 - Έναρξη της υλοποίησης του έργου EUPA

Related Events
EUPA: Kick off meeting
EUPA: Second Steering Commettee Meeting
EUPA: Training of assessors
Training of Assessors to use the EUPA Assessment tool
EUPA: Third Steering Commettee Meeting
EUPA: Trainer's workshop
Training of Personal Assistants in Greece: Unit 2.3.2 Use of telephone techniques effectively
Training of personal assistants in Cyprus: Unit 2.1.1 Handling mail
Training of Personal Assistants in Cyprus: Unit 2.1.2 Handle Stock
Training of Personal Assistants in Cyprus: Unit 2.5.1 Use filing skills to maintain an established system
Training of Personal Assistants in Cyprus: Unit 2.2.1 Use of office equipment to carry out simple tasks including simple troubleshooting
Training of Personal Assistants in Cyprus: Unit 2.5.2 Interpret routine business documents
Training of Personal Assistants in Cyprus: Unit 2.3.1 Use of business communication skills clearly and effectively
EUPA in Practice: The Personal Assistant toolbox
EUPA: Fourth Steering Commettee Meeting
Training of Personal Assistants in Cyprus: Unit 2.3.2 Use of telephone techniques effectively
Training of Personal Assistants in Cyprus: Unit 2.3.3 Understand social skills
Training of Personal Assistants in Cyprus: Unit 2.4.1 Use written communication skills to produce a variety of business documents
Training of personal assistants in Greece: Unit 2.1.1 Handling mail
Training of Personal Assistants in Greece: Unit 2.1.2 Handle Stock
Training of Personal Assistants in Cyprus: Unit 2.6.1 Perform simple accounting/ financial transactions
Training of Personal Assistants in Greece: Unit 2.2.1 Use of office equipment to carry out simple tasks including simple troubleshooting
Training of Personal Assistants in Cyprus: Unit 2.7.1 Recommend business travel and accommodation arrangements and prepare relevant documentation
Training of Personal Assistants in Cyprus: Unit 2.7.2 Prepare for a routine meeting (including meeting documentation)
Training of Personal Assistants in Greece: Unit 2.3.1 Use of business communication skills clearly and effectively
ing of Personal Assistants in Greece: Unit 2.3.3 Understand social skills
Training of personal assistants in Slovakia: Unit 2.1.1 Handling mail
Training of Personal Assistants in Slovakia: Unit 2.1.2 Handle Stock
Training of Personal Assistants in Slovakia: Unit 2.2.1 Use of office equipment to carry out simple tasks including simple troubleshooting
Training of Personal Assistants in Greece: Unit 2.4.1 Use written communication skills to produce a variety of business documents
Training of Personal Assistants in Slovakia: Unit 2.3.1 Use of business communication skills clearly and effectively
Training of Personal Assistants in Greece: Unit 2.5.1 Use filing skills to maintain an established system
Training of Personal Assistants in Greece: Unit 2.5.2 Interpret routine business documents
Training of Personal Assistants in Greece: Unit 2.6.1 Perform simple accounting/ financial transactions
Training of Personal Assistants in Slovakia: Unit 2.3.3 Understand social skills
Training of Personal Assistants in Slovakia: Unit 2.3.4 Recall and apply key principles of good relationships in a clear and effective way
Training of Personal Assistants in Slovakia: Unit 2.5.1 Use filing skills to maintain an established system
Training of Personal Assistants in Slovakia: Unit 2.4.1 Use written communication skills to produce a variety of business documents
Training of Personal Assistants in Slovakia: Unit 2.3.2 Use of telephone techniques effectively
Training of Personal Assistants in Slovakia: Unit 2.7.1 Recommend business travel and accommodation arrangements and prepare relevant documentation
Training of Personal Assistants in Greece: Unit 2.7.1 Recommend business travel and accommodation arrangements and prepare relevant documentation
Training of Personal Assistants in Slovakia: Unit 2.7.2 Prepare for a routine meeting (including meeting documentation)
Training of Personal Assistants in Greece: Unit 2.7.2 Prepare for a routine meeting (including meeting documentation)
Training of Personal Assistants in Cyprus: Unit 2.7.3 Use diary systems for routine business purposes
Training of Personal Assistants in Greece: Unit 2.7.3 Use diary systems for routine business purposes
Training of Personal Assistants in Greece: Unit 2.9.1 Using word processing software to produce simple routine documents
Training of Personal Assistants in Greece: Unit 2.9.2 Using Spreadsheets to produce simple routine sheets
Training of Personal Assistants in Slovakia: Unit 2.5.2 Interpret routine business documents
Training of Personal Assistants in Slovakia: Unit 2.5.3 Use basic database skills to enter information in a database
Training of Personal Assistants in Slovakia: Unit 2.6.1 Perform simple accounting/ financial transactions
Training of Personal Assistants in Cyprus: Unit 2.9.1 Using word processing software to produce simple routine documents
Training of Personal Assistants in Slovakia: Unit 2.9.1 Using word processing software to produce simple routine documents
Training of Personal Assistants in Cyprus: Unit 2.9.2 Using Spreadsheets to produce simple routine sheets
Training of Personal Assistants in Slovakia: Unit 2.7.3 Use diary systems for routine business purposes
Training of Personal Assistants in Greece: Unit 2.9.4 Using the Internet to carry out simple tasks
Training of Personal Assistants in Slovakia: Unit 2.9.5 Using email to carry out simple tasks
Training of Personal Assistants in Cyprus: Unit 2.9.3 Using Presentation Software to produce simple routine presentations
Training of Personal Assistants in Slovakia: Unit 2.9.3 Using Presentation Software to produce simple routine presentations
Training of Personal Assistants in Slovakia: Unit 2.9.2 Using Spreadsheets to produce simple routine sheets
Training of Personal Assistants in Cyprus: Unit 2.9.4 Using the Internet to carry out simple tasks
Training of Personal Assistants in Cyprus: Unit 2.9.5 Using email to carry out simple tasks
Training of Personal Assistants in Greece: Unit 2.9.3 Using Presentation Software to produce simple routine presentations
Training of Personal Assistants in Greece: Unit 2.9.4 Using the Internet to carry out simple tasks
Training of Personal Assistants in Greece: Unit 2.9.5 Using email to carry out simple tasks
Presentation of EUPA Qualification Framework at Cyprus Chamber of Commerce
Conference for personal assistants and executives secretaries: From level 2 to level 5
EUPA: Fifth Steering Commettee Meeting

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